We don’t just solve IT problems—we partner with you to deliver smart strategies, honest advice, and 24/7 support, so your business stays connected and operational at all times.
97
%
Client Retention Rate
Our clients stay because we deliver results they can rely on.
24
+
Years of IT Excellence
Trusted by businesses since the early 2000s to solve complex IT challenges.
24
/7
Support Coverage
Around-the-clock support ensures your business is always up and running.
Origin Story
In 2000 the andersenIT team noticed there was an opportunity to redefine how businesses approached IT. There was clear potential to help organisations get more out of their existing technology through smarter, tailored solutions.
With a focus on expertise, integrity, and long-term partnerships, andersenIT was born. For over 24 years, we’ve been helping businesses optimise their IT systems, reduce costs, and achieve future-ready growth.
From cloud services to cybersecurity, we deliver reliable, independent solutions designed to meet the unique needs of each organisation. That’s why businesses trust andersenIT to keep them moving forward.
Who We Are
Welcome to andersenIT, where we empower businesses with innovative IT solutions tailored to meet your unique needs. With over two decades of experience, we have built a reputation for integrity, commitment, and passion in delivering IT services that genuinely make a difference.
At andersenIT, we’re not just an IT provider—we’re a partner dedicated to your success, delivering solutions that make a measurable difference today and prepare your business for tomorrow.
Our Mission
At andersenIT, our mission is to enhance your business performance through smart IT choices. We specialise in cloud computing, cybersecurity, infrastructure modernisation, and business continuity, ensuring your business is future-proof and resilient.
Our Promise
Our PlanIT, DeliverIT, and SustainIT approach is more than just a process; it's a promise to our clients. We are proudly independent, with no targets for specific products or partnerships with vendors. This independence allows us to provide objective advice and build lasting partnerships. Our clients' success is our success, and that's why 97% of them stay with us for over a decade.
Our People
The heart and soul of andersenIT is our people.
Mark Andersen
CEO and Founder
Mark is the founder and strategic lead at andersenIT, guiding the business since the early 2000s with a clear focus on delivering tailored IT solutions. His deep expertise spans cloud, infrastructure, and enterprise protection, helping clients achieve long- term performance and scalability. Mark’s leadership combines technical insight with a client-first mindset, making andersenIT a trusted technology partner.
John Jantjes
Sales Manager
John is our long-standing Sales Manager, having been part of the andersenIT journey since nearly the beginning. With a deep understanding of client needs and a practical, solutions-focused mindset, he helps businesses align the right technology with the right outcomes. John’s approach is grounded, genuine, and built on long-term relationships that deliver measurable value.
Ronald Wishart
Professional Service Manager
Ronald leads the andersenIT professional services team, ensuring complex IT projects are delivered on time, on budget, and to the highest standard. With a deep understanding of enterprise infrastructure and service delivery, he drives performance across technical teams and project engagements. Ronald’s collaborative leadership style empowers specialists to thrive—resulting in consistently strong outcomes for our clients.
Rachel Batzloff
Managed Services Manager
Rachel leads our managed services division, ensuring clients receive consistent, high- quality support around the clock. Since joining andersenIT in 2021, she’s brought structure, energy and a sharp operational focus to our service delivery. With a background in managing technical teams and improving service frameworks, Rachel is passionate about driving efficiency and exceeding client expectations.
.jpg?width=1000&height=667&name=2149307809%20(1).jpg)
.jpg?width=1000&height=667&name=2150010142%20(1).jpg)
